Privacy Policy
PRIVACY POLICY
We understand that your privacy is important to you. Here at Ivory Mylk, we have created this Privacy Policy to let you know what we do with the information collected on our site and our mobile applications.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you place an order, we collect information from you such as your name, location, and email address. This information collected from our customers is part of the buying and selling process and helps us personalize and continually improve our shopping experience.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We may use this information to help diagnose problems with our server, or to run our website.
SECTION 2 - CONSENT
How do you get my consent?
We request personal information from you, such as your name, address and phone number, for the primary purpose of taking your order. If we ask you for your personal information for an unrelated secondary reason, such as marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
We respect your right to privacy. If, after opting-in, you change your mind and no longer wish to receive communications from us, you can withdraw your consent by contacting us anytime using our contact details:
Ivory Mylk
ivorymylk.com.au
Unit 1/3 Page Street, Kunda Park QLD 4556
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Shopify Inc. provides us with an online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s secure servers. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only if it is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers we work with will only gather, use, and disclose your information as much as is required for them to carry out the tasks we've hired them to do. However, some third-party service providers, such as payment gateways and other financial transaction processors, have their own privacy policies regarding the data we must send to them for your transaction-related transactions.
To further understand how these providers will treat your personal information, we advise you to read their privacy policies for each of these services.
Please bear in mind that some providers may be situated in or have facilities situated in jurisdictions other than either you or us. Your information may so become governed by the laws of the jurisdiction(s) in which the third-party service provider or its facilities are situated if you decide to move forward with a transaction that involves their services.
For instance, your personal information used to complete the transaction may be susceptible to disclosure under US law, including the Patriot Act, if you are in Australia and the payment gateway processing your transaction is situated in the US.
You are no longer subject to this Privacy Policy or the Terms of Service of our website after you leave our store's website or are transferred to a third-party website or application.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
We follow industry best practices and take reasonable efforts to prevent your personal information from being improperly lost, misused, accessed, disclosed, altered, or destroyed.
Your payment card details are protected using secure socket layer technology (SSL) and saved with an AES-256 encryption if you supply them to us. Although no method of transmission over the Internet or electronic storage is 100% secure, we adhere to all PCI-DSS criteria and adopt other generally recognized industry standards.
SECTION 7 - COOKIES
A list of the cookies we utilize is provided below. To give you the option of opting out of cookies or not, we've put them here.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 8 - AGE OF CONSENT
By using this site, you certify that you are at least the legal age of majority in the state or province in which you reside, or that you are of legal age in that jurisdiction and have granted us permission for any minor dependents of yours to access this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
Please revisit this privacy statement periodically since we reserve the right to change it at any moment. Any modifications or clarifications shall be effective immediately upon publication on the website. To ensure that you are aware of the data we gather, how we use it, and under what circumstances, if any, we use and/or disclose it, we will let you know here when we make significant changes to this policy.
Your product information may be given to the new owners of our store if we are bought out by another business or if we merge with it so that we can continue selling to you.
QUESTIONS AND CONTACT INFORMATION
You can contact us at projects@ivorymylk.com.au if you would like to view, update, modify, or delete any personal information we hold about you, make a complaint, or just want more information.